Sunday, April 29, 2012

Why are super-rich Indians buying helicopters and why they are different from their counterparts in West


f death is the great leveller, Exhibit 'B' is traffic jams. Chock-a-block roads are the accidental, yet inevitable, meeting places of bicycles and BMWs, motorcycles and Mercs, autorickshaws and Audis. Like it or not, their riders and occupants spend many uncomfortable minutes, even hours, together.

As if on cue, this is where helicopters enter. Choppers ensure that traffic jams are for labourers, the salaried and the rich - they restore parity to the super rich and the powerful around the world and in the process, present a veritable boon for their makers. India, it turns out, is no different.

Steve Estill, who has spent the last decade selling helicopters, experienced first hand this "enormous" potential in the Indian market about four years ago. Estill, vice-president, strategic partnerships at US helicopter maker Sikorsky Aircraft Corp, was stuck in a five-hour traffic snarl en route to his hotel from the Mumbai airport. "I prayed for a helicopter to rescue me," he recalls.

No helicopter emerged on the horizon for Estill, but his company has had better luck. Sikorsky has sold six helicopters to "very rich" Indians, as one would expect, since Estill's ordeal. It is in talks with five state governments and corporate houses to sell more.
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"We have been successful in a small way selling the S-76s [the VIP model can carry up to eight people] in India," says Estill. "But this is an exciting and dynamic marketplace," he says.

Buzzing Market 
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Sikorsky's antenna in India has been turned to its mainstay military market - one of its helicopters participated in the ill-fated attempt to capture a Somali warlord in 1993 in what became known as Black Hawk Down - and it is a late bloomer in the Indian civil market. But sales of rivals have been humming in India.

AgustaWestland of Italy has sold 50 civil copters in India this past six years. Market leader Bell Helicopter of the US has found 104 buyers since 1996 while Eurocopter Group, a Franco-German-Spanish venture, is said to have around 30 clients in India.

Still, these are early days to say "it's a bird... it's a plane... no it's a chopper". The country has only 280 commercial choppers for a population of 1.3 billion. Arvind Jeet Singh Walia, executive vice-president, India and South Asia at Sikorsky, says a city like Sao Paulo in Brazil with around 35 million people has nearly 700 helicopters. Helicopters are almost used as taxis there to fly from one building to another, he says. 

The "meagre" number of choppers in India is surprising given that these machines have been around since 1953. But India's growth has been largely moderate, says K Sridharan, head of The Rotary Wing Society of India (RWSI), a not-for-profit umbrella organisation of helicopter stakeholders.

From 1953 to 1986, the commercial use of helicopters in India was limited to small aviation companies involved in communication and crop-spraying roles. Even the early years of Oil & Natural Gas Corporation's oil and gas exploration work - most Indian customers are from this segment - was supported by the Indian Air Force and foreign-charted helicopters.

In 1986, the government formed Helicopter Corporation of India (now known as Pawan Hans Helicopters) with a fleet of 42 helicopters. It turned out to be the first booster to the industry, but did no wonders to growth.

Yet, if people in some parts of India at least think there are more choppers buzzing overhead than previously, they are right. Chopper sales have nearly doubled between 2005-06 and 2010-11, according to RWSI. The market has been growing at 12% since 2007
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The chopper boom in India has coincided with the spectacular growth in the rise of the incomes of the people who can afford them. India is home to 57 billionaires, according to Forbes. The combined wealth of India's 100 richest, though down 20% from a year ago, was a staggering $241 billion in 2011.

Soaring Sales 

Ravi Menon, executive director of Airworks, which does maintenance and repair work for Bell and AgustaWestland machines, says the number of choppers sent to his company has doubled this past five years.

Indeed, a comatose market is finally showing signs of life, according to experts. Dhiraj Mathur, India leader for aerospace and defence at audit and consulting firm PricewaterhouseCoopers International, estimates 250 more copters will be purchased in India by 2017.

The sharp uptick of helicopters does not surprise him. The civil aviation sector is highly correlated to the economy, he says, adding that as corporates make more money and the number of billionaires rise, more copters will be bought.

Helicopters cost between $1.2 million and $15 million, depending on the size and type of machine. An hour of flying a chopper, accounting for insurance, landing fees, fuel and maintenance costs, and again depending on whether it has single or twin engines and its seating capacity, could set back its billionaire owners by `50,000 to Rs 1.75 lakh. Peanuts, as our finance minister would say. 

In any case, as BS Singh Deo, managing director of Bell Helicopter India says, expenses related to helicopters are more than offset by cutting down the travel time.

Pradeep Srivastava, a helicopter pilot, says almost every day he encounters people wishing to buy copters. "They are taken aback only for a moment when they hear the price."

That's not to suggest they are reckless investors. "When Indians make an investment, they want to be sure it pays off," says Estill. "They look at the value they are getting. They want proof that the copter will operate as per the promised costs. They want to know how we will support the copter. They want us to train their personnel," he says.

Different Customers 

Helicopters, from the accounts of Estill and his colleague Mick Maurer, president of Sikorsky Military Systems, offer a peek into the vanities and quirks of their owners. Maurer says one of his customers - a head of state from West Asia - wanted a shower in his copter. "When he came off the copter to meet people, he wished to be refreshed and clean. I said: 'Yes sir, you want a shower, you got one'."

Chopper Clients: Some of the private helicopter owners in India 
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Sikorsky has a customer in the UK who goes hunting with friends to Scotland in a chopper. Another client flies from building to building in a chopper for fear of kidnapping, says Maurer. Sikorsky, says Maurer, is never short of such "interesting" clients. With bankers and celebrities in New York, the imagination can run wild with interiors, he says.
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Indians are not as demanding. Nor have they embraced choppers except to save time and for convenience. Their needs are limited to a television, a refrigerator and video games for the children.

One of Sikorsky's clients happens to be India's richest man, Mukesh Ambani, the chairman ofReliance Industries. Ambani's new home, Antilia, has three helipads. Sikorsky executives say Mukesh's wife Nita Ambani was very involved with designing the interiors of the two choppers. "We customised the interiors the way Mrs Ambani wanted," says Walia.

The interiors can also be configured for comfort with leather-clad seating accompanied by a drinks cabinet, a la luxury sedan of the skies. If these are unexciting demands compared with the West, they are a testament to a still fledgling market.

Diverse Clientele 

The typical chopper client in India hails from businesses as diverse as petroleum and real estate. The majority belong to the offshore oil business like Reliance Industries' Mukesh Ambani and the Ruias of Essar. RWSI's Sridharan says at least 25 copters are being used daily to reach offshore oil platforms. Oil has long been the primary segment, but now corporate travel is driving sales.

Big business groups like the Ruias rely on choppers to fly top managers for strategic meetings. "Everybody is running a tight schedule," says a spokesman. Even smaller companies hire copters from charter companies for factory visits. 

Chopper activity, says Airworks' Menon, is no longer confined to Mumbai, Surat and Hazira. It has moved to places like Bhuvaneshwar and Guwahati, he says. "In a sense, copters are driving industrial growth," he says.

Companies also use choppers for medical evacuations. An AgustaWestland copter was used to provide air ambulance cover at the inaugural Indian Formula 1 race last year. Still, copter use boils down to time and convenience.

The super affluent have the money, but lack time. They might want to fly to 3-4 sites a day. They have to be back for a business meeting or return home by evening. How long would that take by road?

Helicopters are, in that sense, godsend. They save time with their twin engines, plane-like streamlining and a top speed of around 350 kmph. Choppers can fly at night, bad weather, over open water and across built-up areas.

Easy Go, Easy Come 

The important thing to note, according to Walia, is that people are going from point A to point B, completely bypassing the road network. "So if Mr Ambani is going from Mumbai to his refinery in Jamnagar in a copter, he can have people with him, he can have his meeting and by the time he reaches after an hour and a half... he's already got his feedback, he's already made up his mind about a decision."

Not only is there plenty of room on board to do business - there's enough leg space so that you don't have to knock each other's knees, says Walia - the interiors of a chopper have been "made quiet" so that people can talk without having to shout.

As jets have come to be, choppers are no longer a status symbol, but a necessity. Walia says choppers offer a leg up over jets because to fly the latter, one needs a runway. There is also the matter of long delays over clearances to fly because of the chaos at airports.
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With a chopper, you can land pretty much wherever you want - on top of buildings and on land - as long as it's safe and you have permission. "All you want is area of 25 square metres that is cleared off obstructions," says Srivastava, who has been flying Samajwadi Party scion Akhilesh Yadav to campaign for the Uttar Pradesh election.

But both machines are complementary. Mukesh's brother Anil Ambani, who is regularly seen in the corridors of power in Delhi, is said to fly to the capital in a jet and commute on a chopper. He can step off a jet, whirl around Delhi and spare himself the rush hour.

Convenience apart, buying choppers also turns in monetary benefits. Owners can lease choppers to charter companies. There is no shortage in that department with companies such as Global Vectra, Mesco Airlines and Million Air Executive Jet Service. Owners typically use choppers for around 400-450 hours a year and turn them over to charter companies for the remainder.

The other big growth driver happens to be elections. "People spend big bucks on copters but recoup the amount in 3-4 months. It's a jackpot,"says Sridharan. They also pass copters to politicians for favours during elections, he says.

Identifying owners at times can be difficult in such cases. There are many fly-by-night operators, says Sridharan. "It is difficult to draw a line between the good and bad in this business," he says.

The only downside in the seemingly unstoppable growth of copters in India appears to be the spate of deaths of users in recent years. Former Andhra Pradesh chief minister YS Rajasekhara Reddy and his Arunachal Pradesh counterpart Dorjee Khandu died copter deaths. Between April 19 and June 19, 2011, there were four big accidents involving civil helicopters in India, according to RWSI. Twenty-seven people were killed. 

But chopper makers are not worried because they say 99% of the accidents were due to weather and not machine or engine failure. The new choppers have enhanced safety features, offering technology that assists pilots to land in unprepared surfaces, help them see through dust digitally and fly to predetermined locations.

In any case, people who want to own a copter are said to be astute. "They want to be safe, safe, safe... safety is always the foremost thing in their minds," says Estill. And we thought it was money.

Bigger Magnet: Military Market 

A raft of helicopter makers such as Boeing, Sikorsky Aircraft Corp, Bell Helicopter, Eurocopter and AgustaWestland are hovering over the civil market in India. But they are also eyeing a bigger prize: military deals.

The Indian armed forces are upgrading their ageing fleet and that means big orders and big money, running into billions of dollars, for these companies. According to Reuters, Indian Navy plans to induct 50 light helicopters. First off the block is an order for 16 multi role helicopters. Indian Army has a joint requirement for about 400 light helicopters along with the Air Force.

Some companies are upbeat about the recent contact to buy war planes worth $15 billion that the government awarded to France's Dassault Rafale. Mick Maurer, president of Sikorsky Military Systems, says the procurement process in India is getting better. "It is more rigorous and more transparent. We believe that suits us very well."

Maurer says in the long term, Sikorsky sees a 3:1 ratio vis-a-vis the military and commercial sales in terms of the size of the market. But he says both are very complementary markets. Many of the machines can be used for commercial and quasi-defence activities.

If the civil copter market in India has come alive, it is thanks to the armed forces. Foreign companies in the defence market are bound by what is called offset obligations. India's defence procurement policy rules that foreign companies require that win contracts of Rs 300 crore or more must procure equipment worth at least 30% of the deal amount from local suppliers to boost the homegrown arms industry.

The Indian military has also become smarter, according to foreign company executives. "Sometimes manufacturers give a special price on aircraft, but raise the price on the support side. India has become aware of this and now looks at the total lifecycle costs in deals," says Maurer.

The upshot is that companies like Sikorsky and Eurocopter have partnered Indian counterparts to set up base in India. Sikorsky has formed two joint ventures with the Tatas to make helicopter cabins and aircraft components.

Eurocopter, which formed an Indian unit in 2010, has tie-ups with the Mahindras, the Tatas and government-owned Hindustan Aeronautics Limited. AgustaWestland, the helicopter unit of Finmeccanica SpA of Italy, has a joint venture with the Tatas called Indian Rotorcraft.

All these companies plan to expand in India. Textron, the parent company of Bell Helicopter, has opened a new global technology centre in Bangalore with more than 400 engineers. Bell plans to expand the workforce there over the next year, says the company's India head, BS Singh Deo.

An AgustaWestland spokesman says the company recently opened a new larger office in Delhi. Copter makers are also expanding the customer support network by establishing authorised service centres along with a posse of engineers and technicians.

All this bodes well for the commercial market. The AgustaWestland spokesman says construction work is about to start on the Indian Rotorcraft's facility in Hyderabad, which will produce the company's eight-seat utility helicopter AW119. Sikorsky eventually plans to produce helicopters that are virtually "100% done here". "We are already a local company," says Maurer.

What's worrying Indian IT services and can Infosys, TCS, Wipro, HCL Tech come out unscath?


Infosys CEOs aren't used to listening to sermons. Not from reporters and not from analysts. But that's exactly what happened, last fortnight, when Nimish Joshi, an analyst with brokerage firm CLSA addressed an open letter to Infosys CEO SD Shibulal questioning the direction in which the Bangalore-headquartered IT services company was headed. 

The part homily, part Jerry Maguire-esque letter had D-Street analysts wagging chins about the merit and method of the well-articulated note. Everybody agreed on one thing, though: this was unusual. But then again, what was also unusual was that Infosys missed its quarterly guidance, one which it had lowered just three months before, after a long, long time. 

Like Joshi succinctly put it, "For much of last decade, Infosys' guidance has been a line in the sand to gauge not just company growth but also sector-wide growth. Unfortunately, the divergence in actual performance and guidance over the last 18-24 months has meant that investor confidence in your guidance has gone down. The big miss in the latest quarter has only served to further that sentiment. I hope the recent miss was a blip after 47 straight quarters of meeting quarterly guidance." 

These are unusual and uncertain times for Infosys and the Indian IT industry. The spate of quarterly results last week added to that air of uncertainty. While Infosys and Wipro fended off questions about their weak guidance,TCS celebrated its first ever $10 billion annual revenue with some positive commentary about the year ahead. (TCS doesn't give quarterly or annual guidance.) 

That made analysts split hairs on whether Infosys and Wipro were facing "company-specific problems" or if the industry as a whole was in hot water. Either way, the general consensus was more or less on the lines of what Infosys founder NR Narayana Murthy had said more than a decade ago about the murky market environment prevailing then: "There's so much fog on the windscreen." A helluva lot of it. 
What's worrying Indian IT?
Infy's Speed Bumps 

So, what really went wrong? Wipro's IT services revenue growth was the lowest among its peers and its guidance for the first quarter of 2012-13 left analysts disappointed. Infosys on the other hand missed its quarterly guidance and shockingly put out a guidance of 8-10% for 2012-13, much lower than industry body Nasscom's growth projection for the industry at 11-14%. 

Optimists pointed out that Infosys has always guided below Nasscom's growth projections - even in the best of times. For instance, its 2005-06 projection was 28-30% while Nasscom projected a growth of 30-32%. In the end, the company grew by 36% that year, well above Nasscom's numbers. 

But then again, Infosys' post-results commentary did not give much-needed succour to heart-burnt analysts. "Nasscom has given a very wide range of guidance of 11-14% factoring the uncertainty of the environment. 

They have said that they will revisit the numbers somewhere in the middle of the year," Infosys CFO V Balakrishnan told analysts, pointing out that Infosys had arrived on its guidance based on ground realities of customer behaviour. "We don't want to get into a debate whether Nasscom is right or wrong but both [projections] will converge at some point of time. You will know who is right and who is wrong," he added. 

A long-time industry watcher believes the Nasscom numbers seem achievable. "Perhaps, Infosys' process-oriented, survey-driven forecasting isn't working in this volatile market when customers themselves don't know what's happening," he says. 

Hold That Decision 

But perhaps such criticism is harsh right now, as most Tier-I Indian IT services companies (which have announced results) have mentioned that decision making slowed down in the last month of the fourth quarter of 2011-12. Wipro CEO, IT business, TK Kurien had pointed out that deal closures were delayed in the last quarter of 2011-12, but were picking up in the first quarter of 2012-13. Even TCS had hinted the same. 

"The year [2012] started a bit like 2009 with budget delays as a result of which companies struggled to get visibility," says Moshe Katri, managing director of Cowen and Co, a financial services firm. Infosys' problems were compounded by the fact that it is among the few companies that gives out annual guidance. 

"We have visibility for 65% of our business for the year and 95% of our business for the current quarter," says Infosys' Balakrishnan. Infosys calls this uncertain environment "the new normal". It points to the financial services space to exemplify what's happening. 

"In the financial services space, what we are seeing is zero-based budget with month-to-month spending philosophy," says Shibulal. "Usually, when profits go up, technology spending goes up but that's not happening. That's because profits are going up not because of business performance but because of things like write-downs etc," he adds. 

The New Normal 

So, what does this new normal translate to? And how can Indian IT services deal with it? ET on Sunday spoke to a bunch of analysts to figure out how things have changed. Brian Robinson, research director for HfS Research, a global services advisory, says that competition and pressure on all service providers have increased due to three factors. 

One, pricing alone does not differentiate providers anymore. "Nearly all the global majors including IBM, Accenture, CapGemini, have established or are establishing their footprints in India," he says. Two, cost savings (and therefore labour artbitrage) is now just one of the many expectations that customers have from service providers. 

Finally, increasing competition not just from the likes ofIBM and Accenture but also from a new breed of ambitious service providers in Latin America (who are tapping the US and European markets) and the likes of Google, Amazon and Salesforce which are offering services like "software as a services" (SaaS) or "platform as a service" (PaaS, where hardware or storage can be rented over the internet). 

Competition is also being fuelled by the fact that deal sizes and tenures have shrunk. "Deal sizes are getting smaller. A few years ago, $100 million deals were in play. Now deals are more in the $25-50 million range. Moreover, even the smaller deals are being fought out by not just the Tier II companies but the large MNCs which have a presence in India," says Amneet Singh, India country head for global sourcing advisory firm, Everest Group. 

Deal tenures too are being crimped. "The tenure of outsourcing contracts is coming down. The contracts which were 8-10 years in tenure are now being renegotiated to 3-5-year-long contracts," says Sanjoy Sen, senior director, Deloitte, a consultancy. "Indian IT services companies can actively seek contract renegotiations with clients," he adds. 

Living With It 

So, how are Indian companies dealing with this new environment? Most Indian companies are pushing for non-linear growth (where revenue growth is not related to manpower addition proportionally) a lot more seriously. 

"Several have instituted non-linear growth models as a response, restricting their business models to stimulate innovation in their organisations," says HfS' Robinson. "We believe that the largest Indian providers [Infosys, Wipro, TCS...] have strong enough balance sheets to make this transformation. We are less confident that smaller providers will be able to make this transition," he adds.

Infosys is betting big on its platforms and products business. As Shibulal pointed out: "Our revenues from platforms was $25 million for the quarter but at the same time we exited the year with $350 million of booked business." TCS CEO N Chandrasekaran says that non-linear is among the biggest areas of focus for the company. "We really want to drive that very aggressively from this quarter... More than 10% of our incremental revenues definitely will be from nonlinear," says Chandrasekaran. 

Wipro has been showcasing client wins in new areas like analytics and cloud. "The company's keen focus is to grow its new focus areas like Analytics (35 new accounts in the year), Cloud (40 new wins in this quarter) and Mobility (50 new customers added in FY13)," reads a recent report from brokerage house Prabhudas Lilladher. 

In a recent conference call with analysts, Kurien also mentioned that the company was investing in sales capabilities and had divided its sales teams into hunting (new client acquisition) and farming (mining existing customers) teams. Consequently, Wipro's sales and marketing expenses were the highest since the fourth quarter of 2003-04, adds the Prabhudas Lilladher report. 

Wooing Uncle Sam 

Deloitte's Sen believes that Indian companies which are able to offer a global delivery model as compared to an India-centric delivery proposition are likely to fare better than those who don't. Infosys plans to hire 1,200 people in the US this year. 

TCS and Wipro also have stated their intentions to hire in this market. Part of this could also be to assuage some of the shrill criticism that Indian companies get from American politicians on outsourcing related job losses around American presidential elections. 

So, what lies ahead in the next year for Indian IT? Is it just slower growth and uncertain times? One can't be sure. Most analysts ET on Sunday spoke to said they expected growth momentum to pick up later this year. However, it's not going to be anywhere close to the robust growth the industry witnessed before September 2008. Growth for the industry is mostly likely to be in its early teens, with a few exceptions. 

"We see Cognizant growing at 25-30% growth in the next 3-5 years," says Cowen's Katri. "Infosys is going through an internal transformation of sorts...it would be interesting to see what comes out of it," says Katri. Does he see Tier I companies slashing prices to retain business or market share? "I don't see substantial pricing cuts," says Katri. "Indian IT companies realised in 2002-03 that once you drop prices [which they did back then], it's very tough to get them back up again," he adds. 

And then, there is the question of acquisitions, given the vast pile of money that Indian Tier-I companies are sitting on. "Cash is a good thing to have," says Balakrishnan. "We have spoken about Infosys 3.0 where we want one-third of our revenues to come from platform, product and solutions businesses which account for 6% of our revenues today. If we need to get to one-third in the medium term, we need to do acquisitions. We may use the cash for that," he adds. Maybe, it won't be that bad a year after all. 

IT results: Mixed bag 

Wipro: 

Revenue growth for IT services was lowest among peers and its guidance for the first quarter of FY13 was disappointing. The company blamed it on patchy domestic market revenues, especially in the telecom and government verticals. 

Revenues (IT services): Rs 28,431 cr (2011-12); up 21% YoY 

TCS: 

Became the first Indian IT services company to cross the $10 billion revenue mark. The company gave out the boldest commentary among its peers: did not expect any pricing pressure, wasn't worried about client IT budgets in the coming year. 

Revenues: Rs 48,894 cr (2011-12); up 31% YoY 

Infosys: 

Infy missed its last quarter guidance for FY12, blaming it on unexpected slack decision-making and ramp-down by clients. The street was shocked by lower revenue guidance of 8-10% - much lower than Nasscom's projection of 11-14% growth in FY13. 

Revenues: Rs 33,734 cr (2011-12); up 15.8% YoY 

HCL Technologies: 

Recorded revenue growth driven by a rise in offshore volumes. Client addition was robust with 14 new deals worth $1.5 billion in the March quarter. HCL has 4 clients with over $100 million billing compared with just one a year ago. 

Revenues: Not available as HCL follows a July-June financial year 

Lakshmi Mittal retains tag as richest man in Britain, tops Sunday Times Rich list

It's not a good year to be in metals,mining or owning football clubs. Lakshmi Mittal, who still retains his tag as the richest man in Britain, topping the annual Sunday Times Rich list, is GBP4.8 billion poorer than he was last year, with his wealth estimated at GBP12.7bn - the main reason, a Eurozone crisis that has eroded the share price of Arcelor Mittal. 

Anil Agarwal, Vedanta's promoter, has seen his position dropping from 12th place to 26, thanks, again to dropping share prices that's seen his wealth erode by GBP1.5 bn. Ravi Ruia, who entered the list last year at number 12, has also seen his share price bomb, and in 2012 clocks in at 33, with his wealth almost halved by GBP2.9 bn to GBP 2 bn. The newspaper noted that Essar Global, which was valued around GBP 5.4 bn in 2010 when it floated, is now valued at GBP 1.6 bn. 

The only Indians who have seen their position going up are Sri and Gopichand Hinduja, who last hit the headlines for buying a palatial mansion at Carlton Terrace, within a stone's throw of Buckingham Palace in Pall Mall, who are now estimated to be worth GBP8.6bn, up by GBP 2.6 bn from last year. It puts them at the 4th place in the top 1000 rich list. 

Anurag Dikshit, the reclusive, Gibralter-based former owner of poker site Partygaming, makes it to the number 3 in the top philanthropy list in 2012, with recent donation of GBP 23.4 million to his charitable trust in India, Kusuma, in addition to the GBp 172 million he gave away last year, reducing his personal wealth to a mere GBP 35 million. 

In the top 50, another Indian who's seen he's position rise is Ajay Kalsi, of AIMS-listed Indus Ind Gas, who at number 42 has significantly crawled up the ladder from number 58. The newspaper attributed this to share prices holding up despite the recession. 

Of the other top 3, though, Alisher Usmanov, the Russian mining tycoon best known for his recent acquisition of Arsenal football club, has also lost wealth, as has Roman Abramovich, the oil mogul best known for his ownership of Chelsea football club, has also lost money.


Even in emerging markets, Nokia's star is fading




Nokia phones once took pride of place in Manish Khatri's Mumbai store, but now models made by Samsung Electronics get the limelight. 

He has nothing against Nokia, he says, but it's better for business to push the more popular models. 

That simple calculation is being made in thousands of stores across India and similar emerging markets, where Nokia's rivals used to be relative minnows. 

For 14 years the world's biggest seller of mobile phones, it was overtaken by Korea's Samsung in the first quarter of this year, having already watched bothApple and Samsung leapfrog its lead in the lucrative smartphone segment last year. 

In the popular narrative of Nokia's eclipse, it is Apple'siPhone that steals the light, but the company is also losing its shine in the basic phone market, which had been a reliable generator of profits and carried the promise of years of strong growth in emerging markets. 

No more. Its basic phone sales fell 16 percent in the first three months of 2012, and have fallen in four of the last five quarters, while competitors like China's ZTE and Huawei have been growing fast. 

In India, the world's second-biggest mobile phone market, with more than 900 million subscribers, Nokia's market share has halved in the three years to 2011, when it sold 31 percent of the total 183 million handsets sold, according to Indian researcher CyberMedia. 

Analysts say it has failed to keep up with the changing tastes of the growing middle class, and, in a country where the thin-margin network operators don't tend to subsidise phones, is losing storeowners like Khatri, who influence buyers' choices. 

"For dealers like us, we face a lot of problems from Nokia for getting even the basic (demonstration phone) dummies to show to the customer," he said. "There is no push from the company." 

He said his store, which sells around 500 phones a month, is probably not a priority for Nokia, but Samsung has been sending staff to visit. 

LOCAL FAVOURITES 

In China, the world's largest cellphone market, operators have started to play a bigger role in selling phones, and that trend is working against Nokia. 

"They prioritise domestic vendors over international companies," said analyst Pete Cunningham from Canalys. 

In January-March its sales there shrank 62 percent from a year ago. Its share of the market had dwindled to 24 percent last year from 39 percent two years earlier, according to research firm Strategy Analytics. 

In Africa, too, its market share slipped to 51 percent last year from 62 percent two years before. It's still ahead of rivals because of its superior distribution on the continent, says Neil Mawston at Strategy Analytics, but it has to act to arrest the decline. 

"Nokia is drying up like a puddle in the sun and urgently needs new products to refill the puddle," he said. 

In the meantime, it is racking up losses, its shares have lost more than three quarters of their value in a year, and this week two agencies cut its credit rating to junk status. 

Nokia says it is continuing to invest to attract customers in these markets. 

"Our mobile phones portfolio continues to be strong, especially in key markets like India, Nigeria, Brazil and Mexico where the Asha products are receiving record high scores from consumers," said Mary McDowell, EVP Mobile Phones. 

She said the company would be announcing data plans for the new Asha 202 basic phone model with five operators in India on Monday. 


MISSING TOUCH 

Analysts also say Nokia can be slow to react on popular technology. 

In emerging markets, for example, multi-SIM models have been a draw for people who want to take advantage of freebies doled out by competing carriers, but Nokia lacked such phones until mid-2011. 

Another costly gap in its basic phones offering is a full touch-screen model. Around 105 million such phones were sold last year globally, according to Strategy Analytics. 

"Nokia left the door wide open for Samsung and others by not delivering a full-touch feature phone. The Koreans figured it out three years ago, yet Nokia still does not have a product," said Ben Wood, head of research at CCS Insight. 

"In the meantime, prices of Android smartphones have dropped, and Nokia's window of opportunity is almost closed." 

Nokia is due to unveil a full-touch 306 feature phone model in the coming months. 

SLIPPED HALO 

"Nokia's main challenge this year is to arrest the sharp decline in its flagship smartphone portfolio and use it to rebuild a positive halo-effect for the overall Nokia brand," said Mawston. 

The company abandoned its own Symbian smartphone operating system last year in favour of the largely untried Windows Phone alternative after Stephen Elop joined as chief executive from Windows maker Microsoft. Symbian sales have nosedived before the Windows models got off the ground. 

This month it started sales of the first Windows smartphones in China with an aggressive marketing campaign and huge ads at subway stations, in magazines and newspapers. 

There are some positive noises coming from customers. "I just bought a new Nokia Windows phone and wasn't very used to its tile design, but the experience was quite good after half an hour. All the basic functions I need are there, and I'm beginning to think that Windows phones will make it," Wang Xiao said on his Sina microblog.

"Having an operating system which is Windows-based doesn't excite me," said 22-year old student Akshay Johar in New Delhi, looking at one of Nokia's new Lumia models, but added: "The phone has great features, it looks good, the touch screen is very responsive." 

He is considering buying one, he said. About 27 million people need to make that decision this year, 55 million next year, and 94 million in 2014, according to analysts polled by Reuters. 

That only 2 million did in the first quarter shows how steep is the mountain that Nokia must climb

SingTel Global to double headcount in India

Singtel Global (India), which provides data network services in the country, is looking to expand its operations in five more cities, including Jaipur and Ahmedabad, and double its workforce by 2014.

"SingTel has point-of-presence (PoP) in seven cities. We are seeing demand for global connectivity in pharmaceutical companies. By 2014, we are planning to expand it to five more cities and double our workforce," Singtel Global (India) Managing Director Arun Dagar told PTI.

The company, a subsidiary of Singapore-basedSingTel Group, has around 50 employees, at present. It has undersea cable system, vital for internet and broad-based service, to interconnect various countries.

Dagar said the company has identified Jaipur, Ahmedabad and Chandigarh to set-up PoPs, which act as nodes to connect business houses' data (internet/broadband based) network with global network provided through SingTel.

"Two more cities will be added as we move along," he said. SingTel holds International Long Distance and National Long Distance licence in India to provide these services.

SingTel Group, holds 32.3 per cent stake in Bharti Airtel, which is managed by its Mobile Operations group and the PoP in the country are managed by its other division, Information and Communication Technology (ICT) group.

Stock markets to trade in a range-bound manner: Experts

Trading in stock markets is likely to be range-bound this week amid sluggish foreign fund inflows, mixed corporate results and continued weak investor sentiment, analysts said. 

"On account of a holiday on May 1 the week will be a truncated one. It will be interesting to see if volumes return to the market over clarification on General anti-avoidance rule (GAAR). Results and global events will dictate market direction," Sharmila Joshi, Head Equity,Fairwealth Securities said. 

Analysts also said without a turnaround in the FII flows, markets may continue to drift sideways. Investors should trade in a stock-specific manner rather than sector-specific. 

The government's anti-tax avoidance rule, GAAR, proposal announced in the Budget has been a major dampener for several FIIs whose clients have usedparticipatory-notes (P-notes) to invest in the Indian market and has been driving away FIIs, experts said. 

"The market is going to be range-bound this week. For the last one month markets have been trading in a 150-200 points of range and unless this is broken, we cannot see much movement. Uncertainty over GAAR is not letting FIIs contribute much to the Indian equity market," Ashika Stock Brokers Research Head Paras Bothra said. 

Bonanza Portfolio Research Analyst Shanu Goel said: "Next week corporate results of Hero MotoCorp, Bharti Airtel will influence the market trend. Important support for Nifty exists at 5,130-5,125 levels and below this next important support is at 5,070-5,050." 

Last week, the BSE benchmark Sensex dropped by 187 points to end at 17,187.34 on fresh selling pressure by investors after global rating agency Standard & Poor's cut India's long-term credit rating outlook to negative from stable. 

S&P cut its outlook citing a slowdown in investment and economic growth and a widening in the current account deficit.

Delhi University undergraduate courses to take 4 years from 2013




Delhi University's undergraduate courses may undergo a sea change from 2013. Another year will be added to the existing three-year undergraduate courses - BA, BCom and BSc - and the courses will be restructured to offer an exit option midway, with an alternative to rejoin later and complete the course. 

Students will also have the option of knocking off one or two papers and instead use credits earned through sports or other extracurricular activities to finish the courses. What's more, students can earn three degrees through this four-year programme. 

"We propose to launch the four-year courses from the 2013-14 session. It will be a transdisciplinary course with multiple exit options. As we are simultaneously revamping our open learning system, undergraduate students at colleges will be allowed to complete a semester through open learning and the credits will be counted," said DU vice-chancellor Dinesh Singh

According to DU administration, the blueprint is ready and consultations with teachers and other stakeholders are on. The administration also plans to bring the proposal up for discussion at a teachers' congress in June. "After taking teachers' input, the plan will be put up at a teachers' congress. Finally, the proposal will be placed before the academic and executive councils of DU," said Singh. 

The programme will offer students two exit options during the course - at the end of second and third years. If a student decides to opt out of the course after completion of the first two years, he/she will get an associate degree. At the end of third year, the student can opt out with a bachelor's degree. If the student completes four years, an honours degree will be awarded. 

"Even the two-year associate degree will be embedded with enough training to enable a student to become an elementary teacher. Students who opt out after completing second and third years will get 10 years to return and complete the course," said Singh. 

"In future, we would like to offer credits to students travelling in the Gyan Uday Express and doing projects," Singh added.

Sarkozy received 42million pounds from Colonel Gaddafi: Report




French President Nicolas Sarkozyallegedly received nearly 42 million pounds from former Libyan dictator Colonel Muammar Gaddafi during his election campaign in 2007, a media report said. 

French law bans candidates from receiving cash payments above 6,300 pounds, but local news website Mediapart claims that the massive donation was laundered through bank accounts in Panama and Switzerland, the 'Daily Mail' reported. 

A document made public in Paris is said to show that the French leader and the former Libyan dictator made an illegal financial deal that propelled Sarkozy to power in 2007. 

Written in Arabic and signed by Mussa Kussa, Gaddafi's former intelligence chief, in 2006, it refers to an "agreement in principle to support the campaign for the candidate for the presidential elections, Nicolas Sarkozy, for a sum equivalent to Euros 50 million", the report said.

A governmental briefing note among papers available to 'Mediapart' points to numerous visits toLibya by Sarkozy and his colleagues which were aimed at securing funding. 

One, said to have taken place on October 6, 2005, led to "campaign finance to NS" being "all paid" -- assumed to be a reference to Sarkozy who was at the time an ambitious interior minister raising money for his presidential election campaign. 

Mediapart claims that the 50 million pounds referred to in the note was laundered through accounts including a Swiss one opened in the name of the sister of Jean-Francois Cope, the leader of Sarkozy's ruling UMP party, and the President's right-hand man, the British newspaper said. 

The money was then allegedly distributed through an arms dealer called Ziad Takieddine, who was acting as a middle man between Arab despots and French politicians, the report said. 

But, President Sarkozy's campaign spokesperson Nathalie Kosciusko-Morizet has dismissed the report as "ridiculous" and a "clumsy diversion" orchestrated by supporters of socialist opponent Francois Hollande.